I Have Skin Allergies. Can You Accommodate?

I Have Skin Allergies. Can You Accommodate?

Tell us when you book, and we'll adjust what we can.

Our standard products:

We use gentle, eco-friendly detergents and biodegradable fabric softener as standard. Our default products are free from harsh synthetic chemicals and gentler than many conventional brands.

For sensitive skin or known allergies:

If you have:

  • Fragrance sensitivity or allergy
  • Eczema or contact dermatitis
  • A specific detergent ingredient you react to
  • Latex or other material sensitivities

Add a note in the booking form or tell us via WhatsApp. We can leave out fabric softener for your order. Our PURO detergent is low-fragrance, not fragrance-free, and we don't offer a fragrance-free alternative. If you react to fragrance, message us before you book.

No softener option:

Some people with sensitive skin prefer no fabric softener at all. Request "no softener" in your booking notes. We leave it out.

We can't guarantee cross-contamination:

Our machines handle multiple orders. We clean them regularly, but we can't guarantee zero trace of other detergents or softeners. If you have a severe allergy, factor this in.

Book with allergy notes here or chat with us on WhatsApp.

More from Troubleshooting & Policies